Last Updated: September 2026
Propel Resume & Career Services, LLC (“Propel,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how information is collected and used when you visit our website, communicate with us, register for resources, purchase products or services, or participate in our programs.
This Privacy Policy explains the types of information we may collect, how we use that information, and the choices available to you.
The information we collect depends on how you interact with Propel.
You may voluntarily provide information such as your:
Name
Email address
Telephone number
Billing or contact information
Employment and career information
Résumé, LinkedIn profile information, job descriptions, and other career-related documents
Education, certifications, skills, accomplishments, and employment history
Career goals and job-search preferences
Information submitted through questionnaires, forms, email, consultations, coaching sessions, or other communications
Testimonials, feedback, or reviews you voluntarily provide
Responses, results, reports, and related information from career-development or behavioral assessments, including DiSC assessments
If you register for the Career Resource Library, an event, newsletter, course, or other resource, we may collect the information required to provide access and communicate with you about that resource.
When you purchase a product or service, payment information may be processed by Podia or another third-party payment processor.
Propel does not generally receive or store your complete credit-card or other payment-account information. Payment providers process this information according to their own privacy and security practices.
We may receive transaction-related information such as your name, email address, product or service purchased, amount paid, payment status, and transaction date.
When you visit the website, certain information may be collected automatically through website technology, cookies, analytics tools, or third-party services.
This may include:
IP address
Browser and device type
Operating system
Pages viewed
Referring website or source
Approximate geographic location
Date and time of visits
Interactions with website pages, links, or features
This information may be used to understand website performance, improve the visitor experience, maintain security, and evaluate how people find and use Propel's website.
Propel may use collected information to:
Provide résumé writing, LinkedIn, coaching, interview preparation, training, and other career services
Administer and discuss career-development or behavioral assessments used as part of a purchased service or program
Respond to inquiries and consultation requests
Schedule and manage appointments
Create and deliver career documents and related services
Provide access to purchased products and complimentary resources
Manage Career Resource Library registrations
Deliver courses, workshops, training, or educational programs
Process and maintain records of purchases
Communicate regarding projects, appointments, products, or services
Provide customer support
Send requested resources and communications
Maintain and improve the website and services
Understand website usage and visitor interests
Protect the security and integrity of our website and business
Maintain business, accounting, and administrative records
Comply with applicable legal obligations
If you register for resources, subscribe to emails, purchase products or services, or otherwise request communications from Propel, we may send emails related to your account, resources, purchases, appointments, or services.
Where permitted and based on the choices you make, we may also send career information, educational content, business updates, announcements, or promotional communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.
Certain transactional or service-related messages may still be sent when necessary to provide a product or service you requested, manage your account, or communicate about an active client engagement.
Registration may be required to access Propel's Career Resource Library.
Information provided during registration may be used to create or manage your access, deliver resources, communicate about the Library, and inform you when new resources or relevant Propel offerings become available, subject to your communication preferences and applicable law.
Career-services engagements may require clients to provide detailed professional information, including résumés, employment history, accomplishments, education, certifications, job descriptions, career goals, and other information necessary to perform the requested services.
Propel uses this information to provide the services requested by the client.
Clients should avoid providing sensitive personal information that is unnecessary for career-services work, such as Social Security numbers, financial-account credentials, passwords, or other information that is not required to develop career materials.
Propel may use artificial intelligence (“AI”) and other technology tools to assist with professional research and analysis.
AI may be used to research roles, career paths, companies, industries, job descriptions, skills, hiring trends, and employment opportunities or to organize and analyze information relevant to client career goals.
Propel uses AI as a professional support tool and not as a substitute for professional judgment or individualized client work.
When using technology tools, Propel seeks to limit the disclosure of personal information to what is reasonably necessary for the task and uses professional judgment regarding the information provided to such systems.
Clients should not provide unnecessary highly sensitive information for inclusion in career documents or career-development materials.
Propel does not sell your personal information to advertisers or data brokers.
Information may be shared with service providers when reasonably necessary to operate the business or provide requested services. These may include providers that support:
Website hosting and digital-product delivery
Payment processing
Appointment scheduling
Email communications
Video conferencing
File storage and document collaboration
Accounting or business administration
Website analytics
Technology and AI-assisted research
Depending on the product or service used, these providers may include Podia for website hosting, customer accounts, email communications, and digital-product delivery; Stripe and QuickBooks for payment processing and transaction records; Jotform for forms and document submissions; Calendly for appointment scheduling; Zoom for video meetings; Google Workspace for email, file storage, and document collaboration; and authorized assessment providers for services such as DiSC. Providers and platforms may change as business needs evolve.
These providers may process information according to their own privacy policies and contractual obligations.
Information may also be disclosed when reasonably necessary to comply with law, legal process, governmental requests, protect legal rights, investigate fraud or security concerns, or protect the safety and integrity of Propel, its clients, or others.
The website may contain links to or integrate with third-party websites and services.
Once you interact with a third-party service, its privacy practices may apply. Propel does not control and is not responsible for the privacy, security, or data-handling practices of third-party websites or services.
We encourage users to review the privacy policies of services they choose to use.
The website and services used to operate it may use cookies or similar technologies to provide functionality, remember preferences, understand website traffic, measure performance, and improve the user experience.
Browser settings may allow you to block or delete certain cookies. Disabling cookies may affect the functionality of portions of the website.
Propel may retain personal information for as long as reasonably necessary to:
Provide requested products or services
Maintain client and business records
Fulfill contractual obligations
Maintain accounting and tax records
Resolve disputes
Protect legal rights
Comply with applicable legal requirements
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Information that is no longer reasonably necessary may be deleted, anonymized, or securely disposed of when appropriate.
Propel takes reasonable administrative and technological measures intended to protect personal information.
However, no website, email system, cloud platform, file-transfer method, or electronic storage system can be guaranteed to be completely secure.
Users should exercise care when transmitting personal information electronically and should not send passwords, Social Security numbers, financial-account credentials, or other unnecessary sensitive information through ordinary email or website forms.
Depending on applicable law and the nature of your relationship with Propel, you may request to:
Update or correct certain personal information
Unsubscribe from marketing communications
Ask questions about information maintained by Propel
Request deletion of certain information where appropriate and legally permitted
Some information may need to be retained for contractual, accounting, legal, fraud-prevention, security, or legitimate business purposes.
Privacy requests may be submitted using the contact information below.
Customers who create a Podia account may be able to add profile information and select available visibility settings. Depending on the settings selected, certain profile information may be visible to other registered members or users of the platform. Customers are responsible for reviewing their account and profile-visibility settings and should avoid adding information they do not want displayed to others.
Propel's website and services are intended primarily for adults and are not directed to children under 13.
Propel does not knowingly collect personal information online from children under 13 without appropriate authorization.
If we learn that personal information from a child under 13 has been collected inappropriately, we will take reasonable steps to address the information as required by applicable law.
Propel Resume & Career Services, LLC is based in Florida, United States.
If you access the website or provide information from outside the United States, your information may be processed or stored in the United States or other locations where Propel's service providers operate.
Privacy and data-protection laws in those locations may differ from those in your jurisdiction.
Propel may update this Privacy Policy periodically to reflect changes in our website, services, technology, service providers, business practices, or applicable requirements.
The Last Updated date at the top of this page indicates when the Policy was most recently revised.
We encourage visitors to review this Policy periodically.
Questions or requests regarding this Privacy Policy may be directed to:
Propel Resume & Career Services, LLC
Wellington, Florida