Last Updated: September 2026
Welcome to the website of Propel Resume & Career Services, LLC (“Propel,” “we,” “us,” or “our”). By accessing or using this website, registering for resources, purchasing products or services, or participating in programs offered through this website, you agree to these Terms & Conditions.
Please read these Terms carefully before using this website or purchasing or accessing any Propel product, resource, or service.
Propel Resume & Career Services, LLC provides professional résumé writing, LinkedIn optimization and training, career coaching, interview preparation, job-search education, digital resources, courses, workshops, and related career-development services.
Information provided through this website is intended for career-development and educational purposes. Services and deliverables may vary depending on the individual engagement or product purchased.
Propel provides professional guidance, career tools, education, research, and strategic support designed to help clients strengthen how they communicate their experience and navigate their careers and job searches.
Propel does not guarantee interviews, job offers, promotions, salary increases, employment, acceptance into a particular role or organization, or any other specific career outcome.
Hiring and employment decisions are made by employers and depend on numerous factors outside Propel's control, including market conditions, employer requirements, qualifications, competition, networking activity, interview performance, compensation expectations, and the client's participation in the job-search process.
Information provided through this website, blog, Career Resource Library, courses, videos, downloads, workshops, coaching materials, and other educational resources represents professional career guidance and general educational information.
Such information is not intended to constitute legal, financial, tax, medical, mental-health, or other licensed professional advice.
Users and clients remain responsible for evaluating information and making their own career, employment, financial, and professional decisions.
Purchases of individualized résumé writing, LinkedIn services, career coaching, interview preparation, or other professional services may be subject to a separate Service Agreement.
When a product or program is purchased for another individual, the purchaser is responsible for providing accurate participant information and confirming that the participant has agreed to participate. Program communications, coaching discussions, assessments, assignments, and participant information will ordinarily remain between Propel and the participant unless the participant authorizes disclosure or disclosure is otherwise required by law.
The applicable Service Agreement may establish the scope of work, deliverables, payment terms, client responsibilities, revision provisions, timelines, cancellation or rescheduling terms, project-completion requirements, and other conditions applicable to the engagement.
If there is a conflict between these Terms & Conditions and an applicable Service Agreement concerning individualized client services, the Service Agreement will control with respect to those services.
Clients are responsible for providing accurate and complete information regarding their employment history, education, credentials, accomplishments, skills, dates, certifications, licenses, performance results, and other professional qualifications.
Propel does not knowingly fabricate credentials, employment history, accomplishments, qualifications, skills, performance metrics, or other material information.
Clients are responsible for reviewing completed career documents and confirming the accuracy of all information before submitting or publishing those materials to employers, recruiters, networking contacts, job boards, social-media platforms, or other third parties.
Propel creates customized résumé and career documents based on each client's experience, career goals, target opportunities, and content needs.
Résumés prepared by Propel through individualized résumé-writing services are created in Microsoft Word based on the client’s content, goals, and target opportunities rather than through the use of a generic prewritten résumé. Self-guided educational programs may include editable résumé templates for participants to use when developing their own materials.
Customers purchasing a résumé review or other document-evaluation service are responsible for submitting complete, readable, and accurate materials in the requested format. Turnaround periods begin only after all required materials have been received and successfully opened. Delayed, incomplete, inaccessible, or corrupted submissions may delay delivery and do not automatically extend any applicable submission or access period.
Clients should review Word documents using Microsoft Word to ensure that drafts and final documents display as intended. Opening, converting, or editing documents in Google Docs or other third-party applications may alter fonts, spacing, pagination, margins, bullets, alignment, and other formatting.
Propel is not responsible for formatting changes caused by third-party software, file-conversion tools, applicant tracking systems, job boards, employer systems, or modifications made to documents after delivery.
Propel Resume & Career Services uses professional judgment, current résumé-writing practices, research tools, and technology to support the career-development process.
Artificial intelligence (“AI”) and other technology tools may be used to assist with research and analysis, including researching target roles and career paths, analyzing job descriptions, exploring companies and industries, identifying relevant skills and qualifications, evaluating hiring trends, and developing a deeper understanding of employment opportunities related to a client's goals.
AI may also assist with organizing, comparing, and analyzing information during the development of career materials. AI does not replace Propel's professional judgment, client collaboration, or individualized writing process.
Résumés, LinkedIn profiles, cover letters, and other career materials are developed based on each client's actual experience, qualifications, accomplishments, goals, and information provided during the engagement. Propel does not knowingly use AI or other technology to fabricate credentials, employment history, accomplishments, performance metrics, skills, or other professional qualifications.
Because information generated or identified through AI and other research technologies may be incomplete, outdated, or inaccurate, Propel applies professional judgment and, when appropriate, additional research or verification before relying on that information in client work. Clients remain responsible for reviewing and confirming the accuracy of their final career documents.
Propel also considers current applicant tracking system (“ATS”), recruiter-search, and hiring-technology practices when developing career materials. However, recruiting technologies, algorithms, AI screening tools, search platforms, and employer systems vary and change over time.
Accordingly, Propel does not guarantee that a résumé, LinkedIn profile, or other career document will perform in, be selected by, rank within, or “pass” any particular ATS, AI screening tool, recruiter platform, search algorithm, or employer technology. References to ATS compatibility, optimization, keywords, search visibility, or similar concepts do not constitute a guarantee of an interview, job offer, or other employment outcome.
Propel may provide complimentary guides, worksheets, checklists, educational materials, career resources, videos, and other content through the Career Resource Library or elsewhere on the website.
Free registration may be required to access certain resources.
Unless otherwise stated, these resources are provided for the registered user's personal, noncommercial use.
Resources may not be sold, redistributed, republished, uploaded to another resource library, incorporated into a competing product or service, or represented as another person's or organization's original work without prior written permission from Propel.
Propel may add, update, replace, or remove complimentary resources from time to time.
Propel may offer online courses, workshops, webinars, training programs, group programs, or other educational products.
Unless otherwise stated, purchasing or registering for an educational product provides a limited, personal, nonexclusive, and nontransferable right to access and use the applicable materials for the participant's own career development.
Account access, login credentials, course materials, paid resources, and restricted content may not be shared with another individual unless Propel expressly authorizes such sharing.
Course materials, worksheets, videos, frameworks, presentations, recordings, exercises, guides, and related content remain the intellectual property of Propel or the applicable rights holder.
Access periods begin on the date of purchase or enrollment unless the applicable product page expressly states otherwise. Access expires automatically at the end of the stated period. Failure to access, download, complete, or use a product during the available access period does not automatically extend access or entitle the purchaser to a refund. Any extension is at Propel’s discretion unless otherwise required by law.
Specific programs or products may be subject to additional terms disclosed on the applicable product page or during checkout.
Unless otherwise indicated, content available through this website—including written content, branding, graphics, guides, worksheets, training materials, frameworks, videos, course materials, downloads, presentations, and other original materials—is owned by or licensed to Propel Resume & Career Services, LLC and may be protected by applicable intellectual-property laws.
Materials expressly made available for download may be used for personal career-development purposes unless otherwise stated.
Users may not reproduce, sell, license, distribute, republish, commercially exploit, or create competing commercial products from Propel's proprietary materials without prior written permission.
Nothing in these Terms transfers ownership of Propel intellectual property to a website visitor, subscriber, customer, or client.
Testimonials appearing on this website reflect the experiences and opinions of individual clients.
Testimonials are provided as examples of client experiences and do not constitute a representation or guarantee that another client will achieve the same or similar results.
Any résumé examples, career-document excerpts, case examples, or other work samples displayed by Propel are provided for illustrative or educational purposes. They should not be interpreted as templates, promises of results, or representations that a particular format or strategy is appropriate for every individual.
This website may contain links to or integrate with third-party services, including scheduling platforms, payment processors, social-media platforms, job-search websites, video-conferencing services, email services, and other technology providers.
Propel does not control these third parties and is not responsible for their availability, content, security, privacy practices, policies, terms, or performance.
Use of third-party websites and services may be subject to the separate terms and privacy policies of those providers.
Electronic gift card ("e-Gift Card") are available and issued by Propel Resume which is valid for the purchase of products and services www.propelresume.com.
No Expiration and No Fees: Pursuant to Florida law, this e-Gift Card never expires, and no maintenance, dormancy, inactivity, or service fees will ever be charged against its balance.
Redemption: This e-Gift Card cannot be redeemed for cash or applied to a credit card balance, except where required by law.
Risk of Loss: Propel Resume is not responsible for lost, stolen, or unauthorized use of this e-Gift Card. Please treat this digital card and its PIN code like cash.
Customer Support: For balance inquiries, terms updates, or customer service, please visit www.propelresume.com or call 561-291-8832.
Payment, refund, cancellation, rescheduling, revision, and project-completion terms for individualized professional services are governed by the applicable Service Agreement and/or terms presented at the time of purchase.
Coaching sessions and live program appointments must be scheduled through Propel’s designated scheduling system. Participants are responsible for attending scheduled sessions and completing required preparation or assignments. Missed appointments, late cancellations, or delays in scheduling may be subject to the terms of the applicable Service Agreement or product. Participant delays do not automatically extend a program’s stated completion or access period.
Digital products, courses, workshops, coaching products, training programs, and other offerings may have separate payment, cancellation, refund, or access terms displayed on the applicable product page or during checkout.
Customers are responsible for reviewing applicable terms before completing a purchase.
Unless otherwise stated on the applicable product page or required by law, purchases of digital courses, downloadable resources, assessments, résumé reviews, and other immediately accessible digital products are final once access has been granted or materials have been delivered. Coaching and personalized programs may be subject to separate cancellation, refund, and completion provisions disclosed during checkout or in an applicable Service Agreement.
LaunchPad College Graduate Career Program
LaunchPad is a personalized 60-day career-development program. The 60-day program and access period begin on the date of purchase. Participants are responsible for scheduling their initial session promptly and completing assignments within the program period.
A purchaser may request cancellation and a refund before the initial strategy session, provided that the participant has not begun the DiSC assessment or received individualized career mapping, résumé development, coaching, or other customized services. Once the initial session occurs, an assessment is accessed, or personalized work begins, the program fee is nonrefundable except where otherwise required by law.
LaunchPad sessions may be rescheduled with at least 24 hours’ notice. Late cancellations and missed appointments may be treated as completed sessions. Participant delays, missed appointments, or incomplete assignments do not automatically extend the 60-day program period. Any extension or exception is at Propel’s discretion.
Propel may modify, update, suspend, replace, or discontinue portions of the website, Career Resource Library, educational content, products, services, or features from time to time.
Propel makes reasonable efforts to maintain accurate and current information but does not guarantee that every page, resource, link, price, description, product, or piece of information will always be error-free, complete, or current.
Temporary website interruptions or third-party technology outages may occur.
To the fullest extent permitted by applicable law, Propel Resume & Career Services, LLC will not be liable for indirect, incidental, consequential, special, or similar damages arising from or related to use of this website, educational materials, complimentary resources, digital products, or reliance upon information provided through the website.
Propel is not responsible for hiring decisions, employer actions, employment outcomes, changes in recruiting technology, third-party platform decisions, or other circumstances outside Propel's reasonable control.
Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited.
Users may not use this website, Propel accounts, or Propel materials to:
Violate applicable laws or regulations;
Infringe upon another person's intellectual-property or other legal rights;
Attempt unauthorized access to the website, another user's account, or connected systems;
Interfere with the operation, security, or availability of the website;
Introduce malicious software or harmful code;
Scrape, systematically extract, or reproduce proprietary content for commercial purposes;
Resell or redistribute restricted Propel materials without authorization; or
Misrepresent Propel materials as their own original work.
Use of this website is also subject to Propel's Privacy Policy, which explains how personal information may be collected, used, stored, and handled.
Third-party services used in connection with the website may collect and process information according to their own privacy policies and practices.
Propel may update these Terms & Conditions periodically to reflect changes in services, products, website functionality, technology, business practices, or applicable requirements.
The Last Updated date at the top of this page identifies when these Terms were most recently revised.
Continued use of the website after revised Terms become effective constitutes acceptance of those revised Terms to the extent permitted by applicable law.
These Terms & Conditions are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Any dispute arising from or relating to these Terms will be governed by applicable Florida and federal law and subject to the jurisdiction of the appropriate courts, except where applicable law requires otherwise.
Questions regarding these Terms & Conditions may be directed to:
Propel Resume & Career Services, LLC.
Wellington, Florida